Campaign Structure

Create a parent campaign in Salesforce and child campaigns below. Please create a parent campaign and child campaign structure even if there is only one child campaign code used in all of the ads.

Each Google campaign should have one parent campaign in Salesforce (1 to 1 relationship):

• In the hierarchy under the parent campaign should be all child-campaigns that are related. This includes share codes, welcome codes and follow-up codes etc.
  Here is a good example of the structure.
• If you want to group the Google campaign with other related campaigns (e.g the email campaign), the structure with multiple levels of parent campaigns can be established:

Parent Campaign 2

                                ↓

Parent Campaign 1 + other campaigns that you would like to group together but not include in fb reporting

↓

Google Ads campaigns that would all be included in reporting

Please name your EN page, Google Campaign and SF parent campaign with identical names.

Google campaign codes for EN pages

Google campaign codes should be created following the below structure. Google ads within one campaign can all use the same code, however, share or follow-up links require unique codes.

Currently, you can create one appeal code per social channel and use these codes for all locations where you have share buttons for your campaign. E.g donation page 2, thank-you email. Note that this advice might change when the upcoming campaign code guide is complete

Google Ads Lead Gen

Direct to Donate or Lead Conversion

Campaigning

Link tracking

CIWF managed Google Ads account have auto-tagging enabled. This means that you do not need Google tracking, you only need to include tracking for EN pages, and the tracking will look like this:

https://actie.ciwf.nl/page/111215/petition/1?ea.tracking.id=google&supporter.appealCode=DRGGA_NL0822

Engaging Networks pages

Please create a new EN landing page to be used throughout this campaign. Any TY donate pages should also be new if possible. 

Name the EN landing page and any TY donate page per the page naming spreadsheet here: Engaging Networks Pages.

• Action landing pages should be named like this

DRGGA_US0322~FFM~LeadGen~0322 ETCA Google Ads:

• Donation thank you pages should be named like this:

DRGGA_US0322~FFM~LeadCon~0322 ETCA Google Ads

• Direct to Donate donation pages should be named like this:

DRGGA_US0322~FFM~D2D~0322 ETCA Google Ads

The parent Salesforce campaign and EN landing page names should match. 

1. Building an action landing page to donate page redirect in EN
   • When setting up the redirect link, be sure to include ‘?chain’ at the end of the URL which will make sure that URL parameters and supporter data is carried across to the donation page. Make sure that the URL does not contain ‘?mode=DEMO’.

Campaign in Google

Create the campaign in Google, using appeal codes on the ads for EN pages, from the child campaign for the ads in point 1 above. Name the campaign exactly the same as Salesforce Parent Campaign and EN Page.

Asset Guidance

Logos

Do not use URL versions of our logo, or text versions of our logo where the text is too small to read. Ensure that you preview the ads that Google generates and check that the logos look good, and adhere to our brand guidelines.

Objectives & Conversions

These are the primary conversion goals we set up in the account via Google Tag Manager. Where possible, you should always choose your Campaign's Conversion Goals to be Campaign-specific, not Account-default. This helps Google to Optimize bidding to your important KPIs.

• Category - Purchase
  • Purchase (donation)
  • Overall Objective - Sales
• Category - Submit Lead Form
  • Action Taken
  • Overall Objective - Leads
• Category - Sign up
  • Taken Action & Opted in
  • Overall Objective - Leads
• Category -  Other
  • File downloads
  • Video views
  • Overall Objective - Leads/Website traffic/Awareness and consideration - Depends on campaign type and the objective in your mind.

Conversions are managed by Digi, please send any conversion requests our way!

Test the campaign

• Complete a full test of the user journey, from the Ad URL through to action and then re-direct donation page (or just donation page if D2D campaign).
  • Check all thank you emails received from action and donate pages,
    • Are links going to correct page?
    • Do links have correct appeal code?
    • Do links have correct tracking?
    • Are share links working and have correct appeal codes?
  • Check share link on page 2, do they work, do they have correct appeal codes and bitly links?

Digital Team sign-off

Once you have completed this test and fixed any issues, you must create a testing case in Salesforce for the Digital Team to check if the campaign has been set up and named correctly and to complete final testing of the campaign. If you have one, provide a link to a tracking spreadsheet with your case. Wait for approval on this before going live.