Refund policy

If you have made an error in entering your donation details please contact our Supporter Services team:

• Email: compassion@ciwf.org
• Phone: +44 (0) 1483 521 953

Our office hours are 9am to 5pm from Monday to Friday.

We will be happy to arrange a full refund for you.

This policy will be updated if there are any changes in our procedures.